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Exploring major cities’ readiness to thrive in an era of unprecedented technological change
City Spotlight

Toronto Opens the Door to Its AI Future

Welcoming immigrants and promoting STEM education are making Canada’s largest city a leader in artificial intelligence. But Toronto needs a strategy for addressing AI disruption more holistically.
Rory Heilakka
Rory Heilakka
Fellow, Oliver Wyman Forum
Rory is a Principal in Oliver Wyman’s Transportation and Services and Pricing, Sales and Marketing practices, based in New York. He has advised clients on issues ranging from business design and go-to-market strategy to accelerating clients’ use of advanced analytics. As a Fellow for the City Readiness team, Rory collaborates with business leaders, academics, and policymakers to improve global understanding and responses to the disruption and opportunities emerging from the increased application of artificial intelligence. He has worked around the world and lived in various cities including Philadelphia, New York, and Pune, India. In his free time Rory is a competitive squash player, aspiring cook, and home brewer. Rory holds a BA from the University of Pennsylvania.
rory.heilakka@oliverwyman.com
Davos 2020

City Readiness Starts With Data

Who owns it, who can share it, how can privacy be protected? Those are the big questions policymakers need to address.
Kaijia Gu
Kaijia Gu
Partner, Oliver Wyman
As a leader of the City Readiness team, Kaijia Gu collaborates with business leaders, academics, and policymakers to identify ways that cities can transform potential waves of disorder into new opportunities for innovation, in part by tapping into the potential of their diverse networks of people and organizations. She has lived in major cities around the world most of her life including Beijing, Xi’an, Ithaca, Boston, New York, and London, where she currently lives with her family.
Kaijia.Gu@oliverwyman.com
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Enabling responsible data-driven innovation by identifying and building appropriate rules of the road and structures
Regulation

Europe Lays Down an AI Marker

The EU Commission’s AI proposal recognizes the importance of data governance and stewardship. Other countries may follow its lead.
Douglas J. Elliott, Lisa Quest, Larissa De Lima, Ana Kreacic, Lorenzo Miláns del Bosch
Douglas J. Elliott
Partner, Oliver Wyman
Doug is a Partner who focuses on the intersection of public policy and finance. He meets with hundreds of senior policymakers and executives each year to explore the future of the financial sector. These conversations fuel numerous papers and speeches. He is fascinated by the role of data in transforming finance and is an evangelist for the importance of devising rules of the road for data usage that spur innovation while protecting rights and balancing other social objectives. Prior to Oliver Wyman, he was a Scholar at the Brookings Institution, a Visiting Scholar at the International Monetary Fund, and a financial institutions investment banker. He graduated from Harvard College and Duke University.
Douglas.Elliott@oliverwyman.com
Lisa Quest
Partner, Oliver Wyman
Lisa is a Partner and Co-Head of Anti-Financial Crime for Europe, Middle East and Africa, who advises senior government officials on a broad range of issues, including regulation and supervision, organizational design and effectiveness. She has significant experience working with data in public sector transformational change and is fascinated by the ways it can be used to predict behavior and to build previously unimaginable new infrastructure. Lisa is also an Academic Fellow with the London School of Economics Centre for Risk and Regulation, focusing on the development of technology regulation. She is an active triathlete and on the board of the Best Beginning charity. She graduated from Western University and the London School of Economics.
Lisa.Quest@oliverwyman.com
Larissa De Lima
Fellow, Oliver Wyman Forum
Larissa is a Fellow with the Oliver Wyman Forum, focused on the Future of Data. Prior to joining the Forum, she worked as a consultant for Oliver Wyman where she advised financial services clients on adapting to technological and regulatory change. She’s an avid reader and enjoys writing speculative fiction short stories. Larissa has an MPP and MBA from Harvard. While pursuing her BA in computer science, she conducted research in artificial intelligence and computational neuroscience.
larissa.delima@oliverwyman.com
Ana Kreacic
Chief Operating Officer, Oliver Wyman Forum; Partner, Chief Knowledge Officer, Oliver Wyman
Ana is the Chief Knowledge Officer of the Oliver Wyman Group, the Chief Operating Officer of the Oliver Wyman Forum and a Co-leader of the New York office. She advises clients in areas of strategy, offer development, and new business start-ups. Ana’s work focuses on the opportunities, uncertainties, and challenges stemming from rapidly changing data and business landscapes. She regularly convenes senior leaders to explore these complicated issues. Ana also is passionate about education, mentoring, immigrant issues, and women’s advancement initiatives, and serves on multiple boards, including Upwardly Global and the Stamford Symphony Orchestra. She graduated from the University of Maryland and the Wharton School.
Ana.Kreacic@oliverwyman.com
Lorenzo Miláns del Bosch
Partner, Oliver Wyman
Lorenzo has been a Partner with Oliver Wyman for 20 years, working in the telecommunications space. He has advised some of the world leading companies in strategy, marketing, and commercial and public policy topics. Working on numerous big data and artificial intelligence-related projects has shown Lorenzo that data could be an asset and driving force of transformation for companies. At the same time, data is at the core of numerous public policy discussions. Lorenzo wants to help find the proper and dynamic equilibrium between the potential of data to create economic value and social wealth, on the one hand, and individual rights to privacy and identity, on the other. Before joining Oliver Wyman, Lorenzo was a Director with the National Economic Research Associates. Lorenzo is an avid reader of philosophy and mathematics and an ever-learning aficionado of jazz guitar. He holds a PhD in theoretical physics and a MSc in innovation management.
Lorenzo.MilansDelBosch@oliverwyman.com
World Economic Forum

It's Time to Redefine how Data is Governed, Controlled and Shared. Here's how.

The success of the next digital transformation hinges on governments and companies ensuring data is used in a way that benefits the economy and society at large.
Douglas J. Elliott, Ana Kreacic, Lisa Quest
Douglas J. Elliott
Partner, Oliver Wyman
Doug is a Partner who focuses on the intersection of public policy and finance. He meets with hundreds of senior policymakers and executives each year to explore the future of the financial sector. These conversations fuel numerous papers and speeches. He is fascinated by the role of data in transforming finance and is an evangelist for the importance of devising rules of the road for data usage that spur innovation while protecting rights and balancing other social objectives. Prior to Oliver Wyman, he was a Scholar at the Brookings Institution, a Visiting Scholar at the International Monetary Fund, and a financial institutions investment banker. He graduated from Harvard College and Duke University.
Douglas.Elliott@oliverwyman.com
Ana Kreacic
Chief Operating Officer, Oliver Wyman Forum; Partner, Chief Knowledge Officer, Oliver Wyman
Ana is the Chief Knowledge Officer of the Oliver Wyman Group, the Chief Operating Officer of the Oliver Wyman Forum and a Co-leader of the New York office. She advises clients in areas of strategy, offer development, and new business start-ups. Ana’s work focuses on the opportunities, uncertainties, and challenges stemming from rapidly changing data and business landscapes. She regularly convenes senior leaders to explore these complicated issues. Ana also is passionate about education, mentoring, immigrant issues, and women’s advancement initiatives, and serves on multiple boards, including Upwardly Global and the Stamford Symphony Orchestra. She graduated from the University of Maryland and the Wharton School.
Ana.Kreacic@oliverwyman.com
Lisa Quest
Partner, Oliver Wyman
Lisa is a Partner and Co-Head of Anti-Financial Crime for Europe, Middle East and Africa, who advises senior government officials on a broad range of issues, including regulation and supervision, organizational design and effectiveness. She has significant experience working with data in public sector transformational change and is fascinated by the ways it can be used to predict behavior and to build previously unimaginable new infrastructure. Lisa is also an Academic Fellow with the London School of Economics Centre for Risk and Regulation, focusing on the development of technology regulation. She is an active triathlete and on the board of the Best Beginning charity. She graduated from Western University and the London School of Economics.
Lisa.Quest@oliverwyman.com
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Helping to ensure a productive and equitable transition to new mobility technologies
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Keeping an increasingly digitized and interconnected world safe from rapidly evolving cyber risks
Quiz

What Percentage of Executives in 2019 Ranked Cyber Risk Among Their Top Five Concerns?

As sourced from a Marsh-Microsoft survey.
BRINK

Companies Should Up Their Cybersecurity as US-Iran Tensions Escalate

Preparing response teams, protecting "crown jewel" assets, and analyzing third-party relationships are all critical for organizations to defend themselves.
Paul Mee
Paul Mee
Partner, Oliver Wyman
Paul Mee is a partner at Oliver Wyman and the firm’s Cyber Platform lead. He leads the Oliver Wyman Forum’s team focused on enabling industries, governments, and societies to tackle increasingly unpredictable and escalating cyberattacks in a more digitized and interconnected world.
Paul.mee@oliverwyman.com
Data in Danger

How To Protect Data In An Age Of Digital Seamlessness

The trend toward digital seamlessness is accelerating; industries from finance to health care are increasingly using seamless technologies to make it easier for consumers to use their products and services.
Paul Mee, Rico Brandenburg
Paul Mee
Partner, Oliver Wyman
Paul Mee is a partner at Oliver Wyman and the firm’s Cyber Platform lead. He leads the Oliver Wyman Forum’s team focused on enabling industries, governments, and societies to tackle increasingly unpredictable and escalating cyberattacks in a more digitized and interconnected world.
Paul.mee@oliverwyman.com
Rico Brandenburg
Partner, Oliver Wyman
As co-head of the Oliver Wyman Forum’s Cyber initiative and a partner at Oliver Wyman, Rico Brandenburg leads the Forum team focused on enabling industries, governments, and societies to halt escalating cyberattacks in a more digitized and interconnected world.
Rico.brandenburg@oliverwyman.com
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