City Readiness

At least one-in-10 people are interested in relocating due to the coronavirus pandemic.

Rory is a Principal in Oliver Wyman’s Transportation and Services and Pricing, Sales and Marketing practices, based in New York. He has advised clients on issues ranging from business design and go-to-market strategy to accelerating clients’ use of advanced analytics. As a Fellow for the City Readiness team, Rory collaborates with business leaders, academics, and policymakers to improve global understanding and responses to the disruption and opportunities emerging from the increased application of artificial intelligence. He has worked around the world and lived in various cities including Philadelphia, New York, and Pune, India. In his free time Rory is a competitive squash player, aspiring cook, and home brewer. Rory holds a BA from the University of Pennsylvania.

rory.heilakka@oliverwyman.com

Research

COVID-19 Has Forced Many to Consider Relocating

The technology that drives more of our societies and economies is too important to be left just to coders, says law professor Frank Pasquale.

Q&A

How to Make AI More Humane

Kaijia Gu, Rory Heilakka

As a leader of the City Readiness team, Kaijia Gu collaborates with business leaders, academics, and policymakers to identify ways that cities can transform potential waves of disorder into new opportunities for innovation, in part by tapping into the potential of their diverse networks of people and organizations. She has lived in major cities around the world most of her life including Beijing, Xi’an, Ithaca, Boston, New York, and London, where she currently lives with her family.

Kaijia.Gu@oliverwyman.com

Partnering with local tech firms is essential to retaining residents.

Rory is a Principal in Oliver Wyman’s Transportation and Services and Pricing, Sales and Marketing practices, based in New York. He has advised clients on issues ranging from business design and go-to-market strategy to accelerating clients’ use of advanced analytics. As a Fellow for the City Readiness team, Rory collaborates with business leaders, academics, and policymakers to improve global understanding and responses to the disruption and opportunities emerging from the increased application of artificial intelligence. He has worked around the world and lived in various cities including Philadelphia, New York, and Pune, India. In his free time Rory is a competitive squash player, aspiring cook, and home brewer. Rory holds a BA from the University of Pennsylvania.

rory.heilakka@oliverwyman.com

City Spotlight

From Disruptor to the Disrupted: How San Jose Can Keep its Appeal

Kaijia Gu, Rory Heilakka

As a leader of the City Readiness team, Kaijia Gu collaborates with business leaders, academics, and policymakers to identify ways that cities can transform potential waves of disorder into new opportunities for innovation, in part by tapping into the potential of their diverse networks of people and organizations. She has lived in major cities around the world most of her life including Beijing, Xi’an, Ithaca, Boston, New York, and London, where she currently lives with her family.

Kaijia.Gu@oliverwyman.com

Rory is a Principal in Oliver Wyman’s Transportation and Services and Pricing, Sales and Marketing practices, based in New York. He has advised clients on issues ranging from business design and go-to-market strategy to accelerating clients’ use of advanced analytics. As a Fellow for the City Readiness team, Rory collaborates with business leaders, academics, and policymakers to improve global understanding and responses to the disruption and opportunities emerging from the increased application of artificial intelligence. He has worked around the world and lived in various cities including Philadelphia, New York, and Pune, India. In his free time Rory is a competitive squash player, aspiring cook, and home brewer. Rory holds a BA from the University of Pennsylvania.

rory.heilakka@oliverwyman.com

Business in Society

Kaijia Gu, Rory Heilakka

As a leader of the City Readiness team, Kaijia Gu collaborates with business leaders, academics, and policymakers to identify ways that cities can transform potential waves of disorder into new opportunities for innovation, in part by tapping into the potential of their diverse networks of people and organizations. She has lived in major cities around the world most of her life including Beijing, Xi’an, Ithaca, Boston, New York, and London, where she currently lives with her family.

Kaijia.Gu@oliverwyman.com

Nearly one in six Americans, and one in five urban dwellers, is planning or considering moving because of the pandemic, our survey finds.

Rory is a Principal in Oliver Wyman’s Transportation and Services and Pricing, Sales and Marketing practices, based in New York. He has advised clients on issues ranging from business design and go-to-market strategy to accelerating clients’ use of advanced analytics. As a Fellow for the City Readiness team, Rory collaborates with business leaders, academics, and policymakers to improve global understanding and responses to the disruption and opportunities emerging from the increased application of artificial intelligence. He has worked around the world and lived in various cities including Philadelphia, New York, and Pune, India. In his free time Rory is a competitive squash player, aspiring cook, and home brewer. Rory holds a BA from the University of Pennsylvania.

rory.heilakka@oliverwyman.com

Coronavirus

Putting Numbers on the Coronavirus’ Challenge to Cities

Kaijia Gu, Rory Heilakka

As a leader of the City Readiness team, Kaijia Gu collaborates with business leaders, academics, and policymakers to identify ways that cities can transform potential waves of disorder into new opportunities for innovation, in part by tapping into the potential of their diverse networks of people and organizations. She has lived in major cities around the world most of her life including Beijing, Xi’an, Ithaca, Boston, New York, and London, where she currently lives with her family.

Kaijia.Gu@oliverwyman.com

Japan’s experience shows that machines can ease some burdens on caregivers. COVID-19 could drive the adoption of robots in other countries.

Rory is a Principal in Oliver Wyman’s Transportation and Services and Pricing, Sales and Marketing practices, based in New York. He has advised clients on issues ranging from business design and go-to-market strategy to accelerating clients’ use of advanced analytics. As a Fellow for the City Readiness team, Rory collaborates with business leaders, academics, and policymakers to improve global understanding and responses to the disruption and opportunities emerging from the increased application of artificial intelligence. He has worked around the world and lived in various cities including Philadelphia, New York, and Pune, India. In his free time Rory is a competitive squash player, aspiring cook, and home brewer. Rory holds a BA from the University of Pennsylvania.

rory.heilakka@oliverwyman.com

Q&A

Robots May Be the Right Prescription for Struggling Nursing Homes

New Zealand’s remoteness makes it hard to attract funding, but it helped the nation contain COVID-19. Now Auckland needs to build on those gains.

City Spotlight

Resilient Auckland Is Playing to Its Strengths

Kaijia Gu, Rory Heilakka

As a leader of the City Readiness team, Kaijia Gu collaborates with business leaders, academics, and policymakers to identify ways that cities can transform potential waves of disorder into new opportunities for innovation, in part by tapping into the potential of their diverse networks of people and organizations. She has lived in major cities around the world most of her life including Beijing, Xi’an, Ithaca, Boston, New York, and London, where she currently lives with her family.

Kaijia.Gu@oliverwyman.com