Exploring How The New Mobility Is Recasting Society

Over the next decade, we are likely to see as much change in the way we move people and things as we experienced in the past 100 years.

Francois Austin, Moe Kelley, Guillaume Thibault, Laetitia Plisson
Francois Austin
Partner and Global Head of Oliver Wyman’s Energy Practice, Oliver Wyman
Francois Austin regularly advises companies and countries on energy and mobility issues related to strategy, post-merger integration, leadership development, and risk management. To Francois, tackling the mobility and energy-transition challenges may hold the answers to many of the world’s toughest problems. Francois has contributed to various management books, including The Discipline of Market Leaders and Surfing on the Edge of Chaos, and co-authored Strategic Thinking in Tactical Times. He is based in Oliver Wyman’s London office.
Francois.Austin@oliverwyman.com
Moe Kelley
Partner, Oliver Wyman
Since the start of his career in consulting, Moe Kelley has helped clients harness the potential of rapidly evolving technologies and advised on the speed of their adoption. Today, Moe — with more than 18 years as a consultant — works out of Oliver Wyman’s Boston office on fifth-generation wireless (5G) matters, the Internet of Things, cloud capabilities, and wireless data pricing, among other issues. He holds an MBA from the Darden School at the University of Virginia.
Moe.Kelley@oliverwyman.com
Guillaume Thibault
Partner, Oliver Wyman
Guillaume Thibault is an advisor to major aerospace, rail, and public transportation players and works on mobility strategy and solutions for smart-city projects worldwide. A consultant with Oliver Wyman for 15 years, Guillaume has contributed fundamental research on how autonomy and the deployment of other disruptive digital business models in mobility are likely to impact industry and society. He has written extensively about European industrial policy, digitalization, and globalization and holds degrees from ESSEC Business School and Sciences-Po Paris.
Guillaume.Thibault@oliverwyman.com
Laetitia Plisson
Principal, Oliver Wyman
Laetitia Plisson has worked for 14 years as a consultant, advising companies in telecommunications, technology, rail, automotive, airlines, the public sector, and airports, as well as logistics. Among her many assignments, she worked on a project to define an economic development and public transport strategy for the megacity of Paris. Laetitia received her business degree from Hautes Études Commerciales (HEC) Paris. She is based in Oliver Wyman’s Paris office.
Laetitia.Plisson@oliverwyman.com

A few random drones flying near Gatwick Airport just before Christmas threatened the plans of more than 120,000 passengers heading into and out of the United Kingdom’s second busiest airport. The episode revealed the messy side of the new mobility: The sophisticated technology hobbyists love and tech companies want to use for deliveries also can unleash chaos in the transportation system of a major economy — intentionally or not.

It’s all part of what some are calling the fourth industrial revolution that’s transforming the global economic landscape and democratizing technology. For mobility, the lines between industries and modes of transportation are blurring, and in their place complex sets of overlapping ecosystems are evolving to serve our daily needs. Innovations that rely on enhanced connectivity, advanced artificial intelligence, and ultramodern technologies like autonomy and electrification are tearing down barriers — both physical and virtual.

The business models around mobility are being altered — from who owns the vehicle, to how it is financed, to which fuel source powers it, to who is liable when there’s a failure. And the world’s economy is changing with them.

By 2030, mobility-related businesses are projected to contribute one-quarter of the world’s gross domestic product. They also will have redefined how, when, and why we choose to move ourselves and our things from one place to another. Over the next decade, we are likely to see as much change in our mobility as we experienced in the past 100 years and, with it, a re-envisioning of our economies and everyday lives.

What’s happening is akin to the revolution in communications that resulted from the internet and smartphone. Much economic value was created as well as destroyed in the wake of those inventions that transformed how people interact and how companies do business. Today, new mobility technologies challenge the status quo, and institutions that successfully incorporate the innovations and embrace change will thrive — while those that don’t may face chaos and disruption.

To help ensure a productive and equitable transition, the Oliver Wyman Forum’s Mobility Initiative aims to stimulate discussions and build coalitions among key mobility stakeholders — including transportation, communications, and energy incumbents, technology innovators, insurers and other risk managers, academics, and governments. The world will be our laboratory as we conduct working sessions in key frontiers of change — from centers of new technology and finance like San Francisco, Shanghai, London, and New York to hubs of city reinvention like Dubai, Berlin, Paris, and Singapore. Our collaborations will work to create ecosystems to nurture mobility technologies and enterprises.

Our goal will be to identify new metrics of success that recognize the need to create sustainable, agile, and inclusive solutions, infrastructures and organizations. We will focus on tough questions involving:

  • Ownership versus sharing

  • The creation of international technology standards to streamline interoperability

  • Urban versus rural needs

  • Barriers versus inducements

  • The transition to sustainable mobility

  • The rise of autonomous vehicles and systems

  • Changing mobility implications for telecom network and electric grid infrastructure requirements

  • How to create regulation that serves as a building block rather than a stumbling block

  • How to make investments in infrastructure that adapt as technology evolves

  • New assessments of risk that recognize climate change and cyberthreats as well as redefinitions of liability

  • Definitions of winning and winners

Our efforts will include events with leading thinkers who are transforming the sector as well as the pursuit of original research, including the launch of a Future of Mobility Competitiveness Index. Thanks for embarking on this great adventure with us. As we strive to keep up and sprint ahead of an industry expanding at breakneck speed, we hope you will be a part of our developing conversation.

Francois Austin, Partner

Moe Kelley, Partner

Guillaume Thibault, Partner

Laetitia Plisson, Principal

Leading the Oliver Wyman Forum’s Mobility Initiative

Francois Austin

Partner and Global Head of Oliver Wyman’s Energy Practice, Oliver Wyman

Francois Austin regularly advises companies and countries on energy and mobility issues related to strategy, post-merger integration, leadership development, and risk management. To Francois, tackling the mobility and energy-transition challenges may hold the answers to many of the world’s toughest problems. Francois has contributed to various management books, including The Discipline of Market Leaders and Surfing on the Edge of Chaos, and co-authored Strategic Thinking in Tactical Times. He is based in Oliver Wyman’s London office.

Moe Kelley

Partner, Oliver Wyman

Since the start of his career in consulting, Moe Kelley has helped clients harness the potential of rapidly evolving technologies and advised on the speed of their adoption. Today, Moe — with more than 18 years as a consultant — works out of Oliver Wyman’s Boston office on fifth-generation wireless (5G) matters, the Internet of Things, cloud capabilities, and wireless data pricing, among other issues. He holds an MBA from the Darden School at the University of Virginia.

Guillaume Thibault

Partner, Oliver Wyman

Guillaume Thibault is an advisor to major aerospace, rail, and public transportation players and works on mobility strategy and solutions for smart-city projects worldwide. A consultant with Oliver Wyman for 15 years, Guillaume has contributed fundamental research on how autonomy and the deployment of other disruptive digital business models in mobility are likely to impact industry and society. He has written extensively about European industrial policy, digitalization, and globalization and holds degrees from ESSEC Business School and Sciences-Po Paris.

Laetitia Plisson

Principal, Oliver Wyman

Laetitia Plisson has worked for 14 years as a consultant, advising companies in telecommunications, technology, rail, automotive, airlines, the public sector, and airports, as well as logistics. Among her many assignments, she worked on a project to define an economic development and public transport strategy for the megacity of Paris. Laetitia received her business degree from Hautes Études Commerciales (HEC) Paris. She is based in Oliver Wyman’s Paris office.