What Is The Global Willingness To Use AI?

More respondents from UAE, Brazil, and Mexico prefer or are indifferent to using AI over humans in customer-facing scenarios, surpassing the US and UK.

According to our survey, respondents are more likely to believe that AI will have a positive impact on society, and when it comes to planning a trip or seeking customer service, 22% of those surveyed in Brazil said they would prefer or are indifferent to using AI, closely followed by 21% in Mexico and UAE. The US, UK, and France reported the greatest resistance to using AI.

More respondents from UAE,, Brazil, and Mexico prefer or are indifferent to using AI over humans in customer-facing scenarios.