More respondents from UAE, Brazil, and Mexico prefer or are indifferent to using AI over humans in customer-facing scenarios, surpassing the US and UK.
According to our survey, respondents are more likely to believe that AI will have a positive impact on society, and when it comes to planning a trip or seeking customer service, 22% of those surveyed in Brazil said they would prefer or are indifferent to using AI, closely followed by 21% in Mexico and UAE. The US, UK, and France reported the greatest resistance to using AI.
What Is The Global Willingness To Use AI?
July 24, 2023