Sixty-three percent of global consumers now use AI to find products, with adoption above 50% in nearly every major market, according to our recent research.
This Black Friday reinforced the shift: US shoppers drove a record $11.8 billion in online spending, supported by an 805% surge in AI-driven retail traffic.
A global shift in shopping behavior is taking hold, and it is beginning to redefine the entire path to purchase.
Did AI Help Drive Record Spending On Black Friday?
As consumers increasingly use AI for shopping, record spending defied record-low confidence
December 1, 2025