The pandemic provided CEOs with a crash course in the importance of delegating decision-making, empowering middle managers, and fostering collaboration between business units. As we continue to navigate a period of heightened uncertainty, chief executives must reinforce these lessons.
To effectively dismantle business silos, CEOs need to actively listen to employees’ concerns about collaboration —especially since 74% perceive it as medium or low within their organizations, according to our research. Regarding strategic transformation, where corporate leaders almost unanimously aim to leverage AI, it is essential to incorporate bottom-up insights on critical skill gaps and address the 58% of the workforce who fear being automated out of their jobs.
